SD servicedesk
Anmelden

I clicked a phishing link

Alle Hilfeartikel

I clicked a phishing link — what should I do now

Symptoms

  • You clicked a link in a suspicious email or message
  • A website asked you to log in or download something
  • You may have entered your username and password

Fix it yourself

  1. Disconnect from the network if you downloaded or ran anything (turn off Wi-Fi or unplug the network cable).
  2. If you entered your password anywhere, change your company password immediately from a known-good device via the company portal.
  3. Do not enter any further information on the site and close the browser tab.
  4. Run a full scan with your company antivirus program.
  5. Report the incident to the service desk right away — speed matters.

If that did not help

Open a ticket (or call the service desk) immediately, stating what you clicked, whether you entered credentials, and the exact time it happened.

Note: Reporting quickly is never punished — waiting is what causes damage.

aktualisiert
War dieser Artikel hilfreich?

Immer noch nicht weiter? Ticket eröffnen.

Bitte bestätigen

Tastenkürzel

Tastenkürzel lösen nie aus, während Sie tippen. Alles, was sie tun, ist auch als Schaltfläche verfügbar.